From the moment you arrive, the bellboys make you feel welcome and at home. Every time you’re in and from the resort, they greet you and are very warm and friendly. Additionally, it makes you feel safe as there are Security guards at the entryways and in the beachfront. There are many pools to choose from, from the relaxing side pools, spa, to the children pool and the main infinity pools.
They keep the pools clean and at a perfect temperature.
Rolando was an outstanding pool attendant; he was fast and careful. He was always making sure that our needs care for, he would go above, and beyond his job duty, you could feel he cared for us enjoyed his job. Our two weeks in Cabo Azul is what makes us get through the cold northern Michigan winters.
This place is a beautiful resort as several other reviews have indicated! We are here Day 4 of the service and location has been perfect! The swim up bar is very refreshing! Ismael Garcia has helped to make our holiday very memorable with his pleasant demeanor and service with a smile! Carlos was a fantastic help with storing the fish we caught. Many others in the hotel were beneficial and joyful! We will be back!
My husband, daughter and I just returned home from spending a week at Cabo Azul and wanted to express our complete satisfaction with the lodging, the team and the civilization of the hotel.
It was especially helpful if we exited our taxi from the airport to be with the beautiful smile and full welcome angel’ (I wish I knew his last name) He took us under his wing and made sure we care. He went out of the way to serve whatever need you may have. He illustrates the sort of person required to represent such an establishment and will go far. Give him a task, and he’ll manage it — with a smile.
The cleanliness and full attention to the property along with the staff that takes care of what deserves particular mention as nothing is out of place, and all aspects of the property are exquisite.